Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-designo-paint-repair.collision-talk.com (hereafter referred to as “Mercedes Designo Paint Repair” or “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy details our practices regarding the collection, handling, and disclosure of data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Personal Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies across all aspects of our online presence, including but not limited to our website, mobile applications, services, and products offered under the Mercedes Designo Paint Repair brand. However, please note that this policy does not extend to third-party websites, apps, or services accessed through links on our platform. Each of these external entities has its own privacy policies governing data collection and use.

Processing Activities

This Privacy Policy guides our practices when:

  1. You utilize our applications and services as an authorized user.
  2. You visit any of our websites linked to this policy statement.
  3. We communicate with you via emails, newsletters, phone calls, or text messages/SMS.

Personal Data Collection

We collect various forms of personal data to enhance your experience and improve our services. This includes:

  • Account Information: Details associated with your user account on our platforms.
  • Payment Information: Transaction records and financial data required for processing payments.
  • Financial Information: Financial records related to purchases or services rendered.
  • Purchase Information: Data about the products or services you buy from us, including quantities and transaction dates.
  • Mobile Device Identifiers: Unique device IDs or IP addresses that help us recognize your device.
  • Location Data: Geographic coordinates shared when using location-based services on our apps.
  • Feedback: Your opinions, comments, and suggestions provided to us.
  • Social Media Information: Data from social media platforms when you interact with our content or engage in social sharing features.
  • Product Information: Details about the products you show interest in or purchase from us.

We obtain this data through direct user input, automated tracking technologies (like cookies), and information provided by third parties who work with us.

Cookies

Cookies are small text files stored on your device to enhance user experience. We use cookies for:

  • Strictly Necessary: Ensuring basic functionalities of our website or apps.
  • Preference: Remembering user preferences, such as language settings.
  • Analytics: Tracking site usage and gathering analytics data to improve performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the purpose has been met or the legal retention period expires, we delete or anonymize the data to protect your privacy.

Security Measures

Mercedes Designo Paint Repair implements robust security measures to safeguard personal information. We employ encryption technologies and engage secure third-party processing partners to ensure the protection of your data during transmission and storage.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under 18 years of age. If you believe we have collected such information, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal data.
  • Rectification: The right to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  • Restriction: The right to restrict or limit the processing of your personal data in specific situations.
  • Portability: The right to transfer your personal data to another controller.
  • Objection: The right to object to the processing of your personal data for certain purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on certain personal characteristics.

To exercise any of these rights, please contact our privacy team at your earliest convenience.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our data handling practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically for updates.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data privacy, please contact us:

We appreciate your trust in our company, and we are committed to maintaining the highest standards of data protection.